Privacy Policy

Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Store Information: Business details, store name, and product listings
• Transaction Data: Payment information, order history, and customer interactions
• Usage Information: How you interact with our platform, including analytics data

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Detect, prevent, and address fraud and security issues

Information Sharing and Disclosure

We do not sell your personal information. We may share your information:

Messaging & Communications Consent

By creating an account or making a purchase on Storvly, you consent to receive the following communications:

• OTP & Verification Messages: One-time passwords and security codes sent via SMS or email for account verification and secure login.
• WhatsApp Notifications: Where you have provided a WhatsApp-enabled phone number, we may send order updates, support responses, and service notifications via the WhatsApp Business API.
• Transactional Emails: Order confirmations, payment receipts, and account notices. You may not opt out of these as they are essential to service delivery.
• Marketing Communications: Product updates, new features, and promotional offers. You may opt out at any time by clicking "Unsubscribe" in any marketing email or contacting us at support@storvly.com.

Analytics & Tracking Technologies

We use analytics and advertising tools to understand platform usage and improve our services. These may include:

We may collect user data for service delivery, communications, analytics, and platform improvement. This data is handled in accordance with this policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt-out of marketing communications
• Request a copy of your data

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.